01What IT services does FIRST provide?
FIRST provides IT managed services, hardware and network installation, IT security and surveillance, centralized security management, and smart office and smart home solutions.
02Can FIRST work with an existing IT network?
Yes. The solution can be designed to integrate CCTV, access control, monitoring, and other systems with existing networks and IT infrastructure after an assessment.
03Does FIRST provide ongoing IT support?
Yes. Managed services can include infrastructure monitoring, maintenance, troubleshooting, and support for servers, networks, and end-user devices based on the agreed scope.
04What can be included in a smart office or smart home system?
Options include smart access control, CCTV, meeting rooms, lighting, attendance, visitor management, alarms, environmental sensors, mobile app control, and other connected devices.